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A New Approach to Assessing Benchmarking Progress
100 %
This article is provided by the American Productivity and Quality Center and deals with the Benchmarking Maturity Matrix, “a newly developed model that demonstrates the maturity of 11 key elements developed from five core focus areas: management culture, focal point, processes, tools, and results.”
Benchmarking | Software & tools | Methodology

New Directions for Business Intelligence : Critical Lessons from the First Decade of Business Intelligence and Data Warehousing
45 %
Knowledge for its own sake does not help the organization unless it turns into action. To add value, give a competitive edge, create new opportunities and improve profit, organizations, teams and individuals have to make a real change in the way they see and do things. This means going beyond analyzing, reporting, benchmarking and sharing. They have to transform information and knowledge into action.
Best practices | Content management | Competitive intelligence

NASA APPL Knowledge Sharing Initiative
41 %
The NASA Academy of Program and Project Leadership (APPL) initiative contains several approaches including a competency model, live training courses in project management, web-cast courses, direct project support for teams, research on project management based upon benchmarking studies of other federal agencies, and the knowledge sharing component of NASA's KM program. Essentially, this involves identifying the leaders and best managers and listening to their stories.
Policy and programs | Knowledge management strategy


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