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Here is an article on environmental scanning by Chun Wei Choo published in the last issue of the electronic journal Information Research. Depending on the organization's beliefs about environmental analyzability and the extent that it intrudes into the environment to understand it, the author identifies four modes of scanning: undirected viewing, conditioned viewing, enacting, and searching. He analyzes each mode of scanning by examining its characteristic information needs, information seeking, and information use behaviours. In addition, he analyzes organizational learning processes by considering the sense making, knowledge creating and decision making processes at work in each mode.
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